We guarantee that what you purchase is what you get.  We take extra precautions to ship our pieces in a manner that gives them the best chance of surviving the shipment.  We make every effort to show representative pictures of products on the web site.  When one picture represents multiple items there may be slight color and size variations between pieces because after all these are made from natural products, woods, that vary from piece to piece.

None of our pieces are intended for direct contact with raw food unless specifically noted.  Wrapped candy, nuts in the shell, and similar items should be fine.

None of our pieces are intended for substantial contact with or immersion in water.  They are specifically NOT DISHWASHER SAFE.

We cannot guarantee the color on most pieces over time.  This is because most woods lighten or darken over time with exposure to light and general environmental conditions.  Some brightly colored woods actually turn different colors (e.g. purpleheart can turn from a bright purple to a rich brown, cocobolo's bright orange markings usually mute over time to some sort of brown, cherry often starts out as a salmon pink color then gradually turns to a rich reddish brown with time).

Our products are not intended for outdoor exposure to the elements unless specifically stated for that product or piece.